Air France US Reviews
(Rated by 1182 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Return Policy4.0
- Customer Service4.5
- Good Value4.0
Recent Customer Reviews (4)
Scott Clayton
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Amber Carroll
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Chantal Bazin
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Scarlett Banks
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Air France US Pricing
New York (JFK) to Paris (CDG) Round-trip economy
$460 - $509
Los Angeles (LAX) to Paris (CDG) Round-trip economy
$651 - $660
Miami (MIA) to Paris (CDG) Round-trip economy
$655 - $661
Atlanta (ATL) to Paris (CDG) Round-trip economy
$651 - $651
Booking fees at Air France agency
$90 - $120
Payment Methods
Accepted Payment Options:
Prices for items on Wwws.airfrance.us vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Air France US credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Air France US Pros & Cons
Pros
1
Cabin Comfort and Crew: Many passengers have praised the cabin crew for their friendly and attentive service, and the cabin comfort is generally valued.
2
Entertainment and WiFi: While not always the best, the entertainment system and WiFi are particularly valued by some passengers.
3
European Regulation Compliance: Air France is required to abide by European Regulation 261/2004, which ensures passengers are compensated for cancellations and substantial changes to schedules.
CONS
1
Customer Service: There are numerous complaints about poor customer service, including uncooperative staff, long hold times, and a lack of a chat function.
2
On-Time Performance: Air France has a low on-time performance rating, with some flights experiencing significant delays.
3
Baggage Handling: There are reports of poor baggage handling, including instances where all passenger bags were left off the flight and passengers had to claim them.
4
Fees for Cancellations: Air France charges a minimum of €50 to cancel an award flight, which is a significant drawback for many passengers.
5
Ground Service Issues: Check-in issues, such as computer systems being down, and unhelpful ground staff have been reported.
Air France US Features and Benefits
Features
Economy Class Flights from New York (JFK) to Paris (CDG)
Round-trip economy flights range from $460 to $509, depending on the travel dates.
Economy Class Flights from Los Angeles (LAX) to Paris (CDG)
Round-trip economy flights range from $651 to $660, depending on the travel dates.
Economy Class Flights from Miami (MIA) to Paris (CDG)
Round-trip economy flights range from $655 to $661, depending on the travel dates.
Economy Class Flights from Atlanta (ATL) to Paris (CDG)
Round-trip economy flights range from $651, depending on the travel dates.
No Booking Fees on Air France Website
No booking fees apply for tickets purchased on the Air France website.
Discount Passes
Provide discounts on all trips in the zones corresponding to the pass; can be purchased and activated online, offering flexibility and time-saving benefits.
Customer Commitment
Offers the lowest fares on the website, full and timely information within 30 minutes on delays, cancellations, and diversions; strives to return misplaced baggage within 24 hours; issues refunds within 7 business days for credit cards and 20 for cash/check, including fees for unused optional services due to oversale or cancellation.
No Issuance Fees on Website
Issuance fee is waived for tickets purchased on the Air France website.
Flying Blue Platinum Benefits
Priority access at the airport, lounge access with a guest, exclusive telephone line for Platinum members, earn 8 Miles per Euro spent, access to lounges across the globe with a guest, preferred Seat Options free of charge.
A Distinguished Journey
Recognized for excellence by leading air travel rating agencies; contemporary cabins and aircraft, large network of destinations, Air France Play app for press offerings.
In-flight Dining Experience
Business class ticket holders enjoy the ultimate in-flight dining with chef-prepared meals.
Cabin Comfort and Crew
Friendly and attentive crew service; cabin comfort generally valued by passengers.
Entertainment and WiFi
Entertainment system and WiFi valued by passengers.
European Regulation Compliance
Abides by European Regulation 261/2004, ensuring compensation for cancellations and substantial schedule changes.